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Integrating Technology into Your Dispute Resolution Practice: Making Friends with the Fourth Party is intended to offer accessible and useful advice for practitioners on how to choose and use information and communication technology in the most effective and ethical manner in the pursuit of mediation, arbitration, facilitation, and other dispute engagement modes. It is the first book to address the practice of online dispute resolution (ODR) from the point of view of the private practitioner. It combines information about ethics and communication to offer advice on ODR best practices.
Daniel Rainey has worked for 25 years to integrate information and communication technology into mediation, arbitration, and other dispute resolution disciplines. He is a fellow of the National Center for Technology and Dispute Resolution, and a founder and Board Member of the International Counsel for Online Dispute Resolution.