Browse Books: Business & Economics / Customer Relations

Setting the Table: The Transforming Power of Hospitality in Business By Danny Meyer Cover Image
On Our Shelves Now
$19.99
The JOLT Effect: How High Performers Overcome Customer Indecision By Matthew Dixon, Ted McKenna Cover Image
On Our Shelves Now
$31.00
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise By Horst Schulze, Dean Merrill (With) Cover Image
Not currently on the shelf, but we can order it, to pick up in store or have shipped from our remote warehouse.
$29.99
Inspired: How to Create Tech Products Customers Love By Marty Cagan Cover Image
Not currently on the shelf, but we can order it, to pick up in store or have shipped from our remote warehouse.
$30.00
Raving Fans: A Revolutionary Approach To Customer Service By Ken Blanchard, Sheldon Bowles Cover Image
Not currently on the shelf, but we can order it, to pick up in store or have shipped from our remote warehouse.
$25.99
Building a Storybrand: Clarify Your Message So Customers Will Listen By Donald Miller Cover Image
Not currently on the shelf, but we can order it, to pick up in store or have shipped from our remote warehouse.
$26.99
The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary By Mark Sanborn Cover Image
Not currently on the shelf, but we can order it, to pick up in store or have shipped from our remote warehouse.
$22.00
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail By Clayton M. Christensen Cover Image
Not currently on the shelf, but we can order it, to pick up in store or have shipped from our remote warehouse.
$28.00
The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets By Micah Solomon, Herve Humler (Foreword by) Cover Image
By Micah Solomon, Herve Humler (Foreword by)
Not currently on the shelf, but we can order it, to pick up in store or have shipped from our remote warehouse.
$17.95
Delivering Happiness: A Path to Profits, Passion, and Purpose By Tony Hsieh Cover Image
Not currently on the shelf, but we can order it, to pick up in store or have shipped from our remote warehouse.
$17.99
Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer By Carl Sewell, Paul B. Brown Cover Image
Not currently on the shelf, but we can order it, to pick up in store or have shipped from our remote warehouse.
$17.00
Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book) By The Disney Institute Cover Image
Not currently on the shelf, but we can order it, to pick up in store or have shipped from our remote warehouse.
$24.99

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